Return and Refund Policy

Thank You for shopping at MJLockbox.

If you are not entirely satisfied with your purchase, we're here to help.


We are the manufacturer of MJLockbox and we do quality control on our products before shipping.  In the unlikely event there is anything wrong with your lockbox, you have 30 calendar days to return an item from the date you received it.  Please note: We can not legally accept return of used items, however, so this guarantee applies to items that are UNUSED ie. have not ever had any cannabis, marijuana or other substances in them.  

To be eligible for a return, your item must be UNUSED and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.


Once we receive your item, we will inspect it and notify you that we have received your returned

item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card or Paypal (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer's policies.


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us.

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